Frequently Asked Questions

  • How does myapartmenthotel.com work?

    myapartmenthotel.com is a search engine dedicated to aparthotels and serviced apartments. You choose a destination and dates, and we compare prices, availability, and room types from trusted partner sites, all in one place.

  • How do I book an aparthotel or serviced apartment on myapartmenthotel.com?

    Browse and compare options on myapartmenthotel.com, then click on the offer you prefer to finish your booking on a partner site. Your reservation, payment, and confirmation are handled by that partner.

  • Is myapartmenthotel.com free to use?

    Yes. myapartmenthotel.com is completely free for travellers. We do not add booking fees.

  • What is the difference between an aparthotel, a serviced apartment, and a hotel?

    In general, aparthotels and serviced apartments offer more space and a kitchen or kitchenette, designed for longer stays. You usually get hotel-like services (reception, housekeeping, linen) but the exact setup varies by property. A classic hotel room is typically more “short stay” oriented, with less living space and no kitchen.

  • Are aparthotels a good option for extended stays?

    Yes, that’s one of the main reasons people choose them. They are often a good fit for work trips, relocations, remote work, family stays, or anyone who wants a kitchen and more room than a hotel.

  • Do long stays have different prices or rules?

    Often, yes. Many properties offer better weekly or monthly rates, and some have minimum stay rules. Cleaning frequency and included services can also change for longer stays, so it’s important to check the offer details on the partner site before booking.

  • Do prices include cleaning, utilities, and local taxes?

    We aim to show prices as clearly as possible, but what’s included depends on the partner and the property. Some rates include utilities and regular cleaning, others do not. Local taxes (like city tax) may be added by the partner or paid at check-in depending on the destination and the property.

  • Is a deposit or pre-authorisation required?

    Some properties or partners require a deposit or a card pre-authorisation, especially for longer stays. If it applies, you’ll see it in the booking conditions on the partner site.

  • Can I get an invoice for my company or for a business trip?

    Usually yes, but invoice formats and VAT details depend on the partner and the property. If you need a specific invoice, check the payment section on the partner site and keep the confirmation email. If you’re unsure, contact the partner before arrival.

  • How do check-in and check-out work? Is self check-in possible?

    It depends on the property. Some have a front desk, others use key safes or digital check-in. Check-in hours and instructions are always shown on the partner site and in your booking confirmation.

  • Can I cancel or change my booking? Is flexible cancellation available?

    Cancellation and change policies depend on the partner and the specific rate you choose. Many offers include flexible cancellation, especially when booked in advance, but not always. Always check the cancellation rules on the partner site before confirming.

  • Is there a refund policy?

    myapartmenthotel.com does not handle refunds directly. Refunds, cancellations, and payment issues are managed by the partner you booked with, according to their terms.

  • The price changed between myapartmenthotel.com and the partner site. Why?

    "Small differences can happen because of taxes, exchange rates, timing, or optional extras. If you spot a meaningful difference, email us at [email protected] with the listing link, partner name, destination, dates, and the offer you clicked, and we’ll investigate."

  • How does myapartmenthotel.com make money?

    We earn a commission from partner sites when users click through or complete a booking. This never increases the price you pay.

  • Who is behind myapartmenthotel.com?

    myapartmenthotel.com is built by a team of travel and accommodation specialists focused on aparthotels, serviced apartments, and long stays. Our goal is to make comparison simple, transparent, and useful for real-life stays.